New look, still the highest-accuracy emotion engine.
New look, still the highest-accuracy emotion engine.
New look, still the highest-accuracy emotion engine.
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Drive Contact Center Results
Drive Contact Center Results
Transform your contact center with emotionally intelligent automation
Understand and respond to emotional inflection points to improve conversational fluency, resolution rate, and handle time.
The Emotion AI ROI
Emotion AI improves contact center KPIs without breaking conversational flow.
10%
Increased revenue per customer*
![](data:image/svg+xml,<svg display="block" role="presentation" viewBox="0 0 12 6" xmlns="http://www.w3.org/2000/svg"><path d="M 0 0 L 4 4 L 8 0" fill="transparent" height="4px" id="V9XfzY9cH" stroke-dasharray="" stroke-linecap="round" stroke-linejoin="round" stroke-width="1.5" stroke="rgb(10, 10, 10)" transform="translate(2 1)" width="8px"/></svg>)
Emotion-aware guidance helps agents identify buying signals and timing without disrupting the conversation.
30%
Reduced time to close*
Agents spend less time recovering stalled conversations and more time moving customers forward.
15%
Increase in close rates*
Emotion alignment builds trust faster, increasing the likelihood of a successful close.
*from Cogito’s telecom emotion AI case study
The Emotion AI ROI
Emotion AI improves contact center KPIs without breaking conversational flow.
10%
Increased revenue per customer*
Emotion-aware guidance helps agents identify buying signals and timing without disrupting the conversation.
10%
Reduced time to close*
Agents spend less time recovering stalled conversations and more time moving customers forward.
10%
Increase in close rates*
Emotion alignment builds trust faster, increasing the likelihood of a successful close.
The Emotion AI ROI
Emotion AI improves contact center KPIs without breaking conversational flow.
10%
Increased revenue per customer*
Emotion-aware guidance helps agents identify buying signals and timing without disrupting the conversation.
10%
Reduced time to close*
Agents spend less time recovering stalled conversations and more time moving customers forward.
10%
Increase in close rates*
Emotion alignment builds trust faster, increasing the likelihood of a successful close.
The Emotion AI ROI
Emotion AI improves contact center KPIs without breaking conversational flow.
10%
Increased revenue per customer*
Emotion-aware guidance helps agents identify buying signals and timing without disrupting the conversation.
10%
Reduced time to close*
Agents spend less time recovering stalled conversations and more time moving customers forward.
10%
Increase in close rates*
Emotion alignment builds trust faster, increasing the likelihood of a successful close.
The Emotion AI ROI
Emotion AI improves contact center KPIs without breaking conversational flow.
10%
Increased revenue per customer*
Emotion-aware guidance helps agents identify buying signals and timing without disrupting the conversation.
10%
Reduced time to close*
Agents spend less time recovering stalled conversations and more time moving customers forward.
10%
Increase in close rates*
Emotion alignment builds trust faster, increasing the likelihood of a successful close.
Your Real-time AI Assistant
Trained on your knowledge base so your agents know exactly what to say to turn the conversation around.
Better Customer Intelligence
Stay on top of customer needs post-sale
Understand how customers feel after the sale, not just whether they follow up.
Respond to problems in real time
Live emotional context surfaces issues early, before they escalate into churn or support tickets.
Differentiate yourself with bleeding-edge AI
Stand out by understanding customers at a deeper level competitors can’t see.
Better Customer Intelligence
Stay on top of customer needs post-sale
Understand how customers feel after the sale, not just whether they follow up.
Respond to problems in real time
Live emotional context surfaces issues early, before they escalate into churn or support tickets.
Differentiate yourself with bleeding-edge AI
Stand out by understanding customers at a deeper level competitors can’t see.
Better Customer Intelligence
Stay on top of customer needs post-sale
Understand how customers feel after the sale, not just whether they follow up.
Respond to problems in real time
Live emotional context surfaces issues early, before they escalate into churn or support tickets.
Differentiate yourself with bleeding-edge AI
Stand out by understanding customers at a deeper level competitors can’t see.
Better Customer Intelligence
Stay on top of customer needs post-sale
Understand how customers feel after the sale, not just whether they follow up.
Respond to problems in real time
Live emotional context surfaces issues early, before they escalate into churn or support tickets.
Differentiate yourself with bleeding-edge AI
Stand out by understanding customers at a deeper level competitors can’t see.
Better Customer Intelligence
Stay on top of customer needs post-sale
Understand how customers feel after the sale, not just whether they follow up.
Respond to problems in real time
Live emotional context surfaces issues early, before they escalate into churn or support tickets.
Differentiate yourself with bleeding-edge AI
Stand out by understanding customers at a deeper level competitors can’t see.
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© 2026 Valence Vibrations, Inc. All rights reserved.
© 2026 Valence Vibrations, Inc. All rights reserved.
© 2026 Valence Vibrations, Inc. All rights reserved.