Pulse for Voice Agents

Empathetic voice agents drive customer outcomes

Power your AI voice agents with emotion context to move beyond the uncanny valley to truly enjoyable customer experience.

Standard voice agents lack EQ

Voice agents with Valence AI can detect vocal emotions to make their users feel understood, driving positive and profitable interactions.

Voice agents without emotional understanding are monotone, awkward, and sometimes creepy. Teach your voice agent to empathize with your users for pleasant dialogue that feels human.

It’s not just what customers say, but how they say it.

Enable voice agents to respond to customer emotions in real-time. Reduce the frustration of feeling like they’re not being understood, because what customers feel matters.

Pulse in Action

Watch how voice agents become more empathetic when taking into account the emotional nuance of what’s being said.

Customer

Without Emotion AI

With Emotion AI

Improve Customer Understanding with Emotion AI

Interested in trying out Pulse API?