Analyze user emotions for conversational understanding
Leverage science-based emotion analytics to gain better insights during conversations. Customer understanding improves conversation outcomes and drives revenue growth.
Watch our API analyze customer voices to understand intention
Beyond Sentiment Analysis
Valence’s vocal tone analysis AI drives nuanced customer understanding from their voice signals, going layers deeper than speech-based sentiment analysis from other voice models.
The Better NPS Score
Drop the old inaccurate NPS score in favor of happiness scores to get live and actionable feedback from customer interactions.
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More Deals Won With
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Understand customer needs
Gain insight into how your customers feel about your product and messaging during live conversations.
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Improve sales velocity
Close deals faster with a clear understanding of what it will take to move the deal along, cutting out any ambiguity.
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Boost revenue
Fuel customer obsession with better data points to understand what it takes to meet their needs, and watch more high-ticket deals close.
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