New look, still the highest-accuracy emotion engine.

New look, still the highest-accuracy emotion engine.

New look, still the highest-accuracy emotion engine.

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Top 10 Terms to Know in Voice

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Chloe Duckworth

Aug 8, 2025

It’s important to keep up with the quickly changing voice technology landscape. Here are the top ten terms to know.

  1. Valence - Measures the positivity or negativity in a speaker's tone, crucial for determining emotional states.

  2. Tonal Analysis - Examines vocal qualities like pitch and rhythm to understand emotions, intentions, and stress levels.

  3. Voice AI - Encompasses technologies that process and understand human speech, including emotional content.

  4. Emotion Detection - Identifies human emotions through vocal patterns, essential for understanding a speaker's emotional state.

  5. Speech Recognition - Enables machines to understand and process human speech, foundational in voice AI systems.

  6. Conversational AI - Uses AI to enable machines to engage in human-like conversations, integrating NLP and sentiment analysis.

  7. Sentiment Analysis - Assesses emotional tone during conversations from the words said.

  8. Affective Computing - Involves creating systems that recognize, interpret, and respond to human emotions, enhancing AI interactions.

  9. Voice Biometrics - Uses unique vocal characteristics to verify identity, important for security in voice interactions.

  10. Prosody - Rhythm, stress, and intonation in speech to that conveys emotional nuance.


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Improve Customer Understanding with Emotion AI

Enhance every interaction with emotion AI

Improve Customer Understanding with Emotion AI

Enhance every interaction with emotion AI